Privacy Policy

1. Who We Are

This Privacy Policy applies to Homestead Concrete Polishing & Epoxy Flooring ("we," "us," or "our"), a concrete flooring contractor based in Homestead, FL. Our website is located at homesteadconcretepolishingandepoxyflooring.com. By using our website or submitting a contact request, you agree to the practices described in this policy.

If you have questions about this policy, contact us at quotes@homesteadconcretepolishingandepoxyflooring.com.

2. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect:

• Your name
• Your phone number
• Your email address
• Your address or service location
• Details about the project you are requesting

We only collect the information you choose to share with us. You are never required to provide personal information simply to browse our website.

Automatically Collected Information

When you visit our website, certain technical information is collected automatically by our hosting and analytics providers. This may include your IP address, browser type, device type, referring URL, pages visited, and the date and time of your visit. This information is used in aggregate form to understand how visitors use the site and to improve its performance.

Cookies

Our website may use cookies - small text files stored on your device - to improve your browsing experience, remember your preferences, and gather anonymous analytics data. You can control cookie settings through your browser. Disabling cookies will not prevent you from using the website, though some features may not function as intended.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate or service requests
• To schedule on-site consultations and project work
• To send you information directly related to your inquiry
• To improve our website and service offerings
• To comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for unsolicited marketing campaigns or share it with advertisers.

4. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We use third-party tools for form submission, website hosting, and analytics. These providers process your data only as necessary to deliver their services and are not permitted to use your data for other purposes.
• Legal requirements: We may disclose your information if required to do so by law, court order, or government authority.
• Business transfers: If our business is sold or transferred, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including responding to your service requests, maintaining business records, and complying with our legal obligations. When your information is no longer needed, we dispose of it securely.

6. Your Rights

As a user, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information, subject to our legal obligations
• Opt out of any non-essential communications at any time

To exercise any of these rights, contact us at quotes@homesteadconcretepolishingandepoxyflooring.com. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at quotes@homesteadconcretepolishingandepoxyflooring.com and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy, please contact us: